Shipping & Returns

Shipping Policy

Orders are processed and shipped within three business days and are shipped with USPS.

Due to COVID-19, please expect some delivery delays.

Orders over $99.00 ship for free.  If the order is below $98.99, the flat shipping rate is $8.00.

Currently, we are not shipping internationally, but hope to be able to offer international shipping soon.  Please check back often to learn when we will offer international shipping.

***Please note: we are not responsible for packages being lost in transit. If you find that this is the case for your order, you will need to contact USPS with the tracking number you are emailed in your shipping confirmation to file a claim with them. If an order is marked as delivered & you have not received it, you will need to contact your local post office***

Return Policy

We get it.  It can be hard to shop online.  We want you to be completely satisfied with your purchase from Barbara Jane's. In the event you are not 100% satisfied with an item you purchase, we accept returns on any item (other than FINAL SALE ) that is unworn and has the hang-tag intact. 

 

To begin the return approval process, please email us at shopbarbarajanes@gmail.com with the subject line “REFUND REQUEST”. 

 

  • Only unworn items will be accepted for returns within 14 days of when the item(s) was delivered to you. Returns past the two-week mark will not be accepted. 

  • The Barbara Jane's Boutique tag MUST be attached to the item.  If the tag is not, it will not be accepted for a return.

  • You will be responsible for paying your own shipping costs.

 

  • Once your return is received and inspected, we will notify you of the approval then your refund will be processed and a credit will automatically be applied back to your original payment method or you can choose to receive a store credit. 

Our goal is for you to be 100% happy with your purchase.  If you have any questions before purchasing an item, please do not hesitate to contact us at shopbarbarajane@gmail.com